Right of withdrawal

Conditions

Withdrawal: You have the right to withdraw from your purchace within fourteen days without giving a reason . The withdrawal period is fourteen days from the date on which you or a third party indicated by you, other than the carrier, recieved the goods . To exercise your right, you have to inform us (name, address, telephone number, email address, if necessary insert fax number) by means of a clear statement (eg a consigned by post mail, fax or email) about your decision to withdraw from this contract. 

To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the withdrawal before the expiry of the withdrawal period. Effects of withdrawal If you withdraw from this contract, we will reimburse all payments we receive from you, including the costs of supply (with the exception of the additional costs arising from the fact that you chose a different method of delivery other than the cheapest offered by us), and repay within fourteen days from the date on which the notification has been received of its cancellation of this contract with us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case you will not be charged fees for this repayment. We may withhold reimbursement until we have received the returned goods back, you have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us about the cancellation of this contract to us or to hand over. The deadline is met if you send the goods before the deadline of a fortnight. You bear the direct cost of returning the goods. You just have to pay for any diminished value of the goods, when this value does not rise from the necessary to ascertain the nature, characteristics and functioning of the goods.

Exclusion of the cancellation

The right does not apply to contracts • the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer shall prevail or which are clearly tailored to the personal needs of the consumer,

• - the supply of goods if they were mixed after delivery due to their nature inseparably with other goods,

• - for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery • - the supply of newspapers, periodicals or magazines with the exception of subscription contracts.